Terms and Conditions

These are the terms and conditions upon which the Seller (as named in section 1.1(k) below) sells and quotes for the sale of goods.


1.1 Definitions

In these terms and conditions, unless the context otherwise requires:

(a) "Agreement" means the agreement consisting of these "Terms and Conditions of Quotation and Sale" and any Sales Invoice or Quotation issued by the Seller.
(b) "Buyer" means the Person named in the relevant Sales Invoice or Quotation.
(c) "Business Day" means a day other than a weekend or public holiday in the place which the goods are delivered.
(d) "Excluded Loss" means:
(i) in the case of loss or damage resulting from a breach of contract (including any contractual duty of care) loss of revenue; loss of profit; loss or denial of opportunity; loss of access to markets; loss of goodwill; loss of business reputation; loss arising from late delivery or failure to deliver goods; loss arising from any business interruption; increased overhead costs and any indirect, remote or unforeseeable loss occasioned by that breach, whether or not in the reasonable contemplation of the Buyer and the Seller at the time of the Quotation, Sales Invoice or any delivery of goods as being a probable result of the relevant breach; and
(ii) in the case of loss or damage arising from any tort (including negligence) which does not also constitute a breach of contract - indirect, remote or unforeseeable loss and, in the case of pure economic loss, loss not flowing directly from the commission of the tort.

(e) "Exclusive Goods" means any goods which are, at the Buyer's request, embellished, embroidered, printed, machined, cut-to-size or specifically ordered for the Buyer.
(f) "Payment" means any amount payable under or in connection with a Quotation or Sales Invoice including any amount payable by way of indemnity, reimbursement or otherwise (other than a VAT Amount) and includes the provision of any non-monetary consideration.
(g) "Person" includes an individual, the estate of an individual, a body politic, a corporation, an association (incorporated or unincorporated) and a statutory or other authority.
(h) "Purchase Price" means the price for the goods set out in the relevant Quotation or Sales Invoice.
(i) "Quotation" means the form of quotation submitted by the Seller to the Buyer in which these terms and conditions are deemed to be incorporated.
(j) "Sales Invoice" means the sales invoice issued by the Seller to the Buyer in which these terms and conditions are or are deemed to be incorporated.
(k) "Seller" in relation to any Quotation or Sales Invoice means PT Sarana Prima.Optima
(l) "VAT" means Indonesian Value Added Tax.
(m) "VAT Amount" means any Payment (or the relevant part of that Payment) multiplied by the appropriate rate of VAT.

1.2 Interpretation

(a) Any special conditions specified on a Quotation or Sales Invoice issued by the Seller shall, to the extent they are inconsistent with these terms and conditions, take precedence over these terms and conditions.
(b) Words importing the singular shall include the plural (and vice versa).
(c) If any provision of these terms and conditions is invalid and does not go to the essence of this agreement, these terms and conditions should be read as if that provision has been severed.


These are the only terms and conditions which are binding upon the Seller with the exception of those otherwise agreed in writing by the Seller or which are imposed by a statute and which cannot be excluded. Any direction by the Buyer either verbal or written to procure goods or services from the Seller will be deemed as acceptance by the Buyer of these terms and conditions, despite any provisions to the contrary in the direction or any purchase order issued by the Buyer.


Payment to the Seller for goods delivered and accepted is due within 30 calendar days of the end of the month in which the Buyer is invoiced for the goods. If the Buyer fails to make payment in accordance with this clause, all amounts owing by the Buyer to the Seller shall immediately become due and payable. Each outstanding amount shall bear interest of the rate of 10% per annum calculated on a daily basis from the day it falls due until the day it is paid.


The Buyer shall inspect all goods upon delivery and shall within two (2) Business Days of delivery give notice to the Seller of any matter or thing by which the Buyer alleges that the goods are not in accordance with the Buyer's order. Failing such notice, subject to any non-excludable condition implied by law, the goods shall be deemed to have been delivered to and accepted by the Buyer.


(c)(a) Returns will be accepted for faulty or defective goods or where goods do not comply with any other non-excludable obligations of the Seller set out in legislation which cannot be excluded.
(c)(b) Returns other than those referred to in (a) above, must be approved by the Seller. These authorised returns must be freight prepaid and will only be accepted if they are in a saleable condition and (unless otherwise agreed with the Seller) the goods are returned within 14 days of supply. The Seller reserves the right to charge a handling fee of IDR 100,000 or 10% of the price of the goods returned (whichever is greater) under this provision. Products specifically purchased, manufactured, machined or cut to size or to the Buyer's specification are not returnable unless they are of the kind referred to in (a) above.


(a) Unless previously withdrawn, a quotation is valid for 30 days or such other period as stated in it. A quotation is not to be construed as an obligation to sell but merely an invitation to treat and no contractual relationship shall arise from it until the Buyer's order has been accepted in writing by the Seller.
(b) The Seller shall not be bound by any conditions attaching to the Buyer's order or acceptance of a Quotation and, unless such conditions are expressly accepted by the Seller in writing, the Buyer acknowledges that such conditions are expressly negatived.
(c) Every Quotation is subject to and conditional upon obtaining any necessary import, export or other licence.

7. VAT

The parties agree that:
(a) the Purchase Price is subject to the applicable rate of VAT;
(b) all other Payments have been calculated without regard to VAT;
(c) if the whole or any part of any Payment is the consideration for a supply which is subject to VAT (other than for payment of the Purchase Price) for which the payee is liable to VAT, the payer must pay to the payee an additional amount equal to the VAT Amount, either concurrently with that Payment or as otherwise agreed in writing. If, at any time, an applicable law requires Buyer to make a deduction or withholding in respect of taxes from a payment to Seller under this Agreement, Buyer:
(i) must notify Seller of the obligation promptly after Buyer becomes aware of it;
(ii) will ensure that the deduction or withholding does not exceed the minimum amount required by law;
(iii) must pay the relevant government agency on time the full amount of the deduction or withholding and promptly deliver to Seller a copy of any receipt, certificate or proof of payment; and
(iv) must indemnify Seller against the deduction or withholding by paying Seller at the time that the payment to Seller is due, an additional amount that ensures that, after the deduction or withholding is made, Seller receives a net sum equal to the sum that they would have received if the deduction or withholding had not been made.


(a) Goods supplied by the Seller to the Buyer shall be at the Buyer's risk immediately upon deliver to the Buyer, into the Buyer's custody or at the Buyer's direction (whichever happens first). The Buyer shall insure the goods from the time of that delivery at its cost against such risks as it thinks appropriate, shall note the interest of the Seller on the insurance policy and shall produce a certificate to this effect to the Seller upon request.
(b) Property in the goods supplied by the Seller to the Buyer under these terms and conditions shall not pass to the Buyer until those goods and other goods have been paid for in full.
(c) Until the goods have been paid for in full:
(i) the Buyer shall store the goods in a manner which shows clearly that they are the property of the Seller; and
(ii) the Buyer may sell the goods, in the ordinary course of its business, as agent for the Seller and shall account to the Seller for the proceeds of sale (including any proceeds from insurance claims). These proceeds must be kept in a separate bank account.

(d) The Buyer irrevocably authorises the Seller at any time to enter onto any premises upon which:
(i) the Seller's goods are stored to enable the Seller to: - inspect the goods; and/or - if the Buyer has breached these terms and conditions, reclaim the goods;
(ii) the Buyer's records pertaining to the goods are held to inspect and copy such records.

(e) The Buyer and the Seller agree that the provisions of this clause apply notwithstanding any arrangement under which the Seller grants credit to the Buyer.


The Seller reserves the right to suspend or discontinue the supply of goods to the Buyer on reasonable grounds without being obliged to give any reason for its action.


The Seller reserves the right to make part deliveries of any order, and each part delivery shall constitute a separate sale of goods upon these terms and conditions. A part delivery of an order shall not invalidate the balance of an order.


The Seller's Quotation or Sale Invoice is made on a supply only basis. Installation and commissioning (if any) is at the expense of the Buyer unless otherwise specified in writing by the Seller.


(a) Photographs, drawings, illustrations, weights, dimensions and any other particulars accompanying, associated with or given in a Quotation, descriptive literature or a catalogue approximate the goods offered but may be subject to alteration by the manufacturer or supplier without notice.
(b) To the extent permitted by statute, any performance data provided by the Seller, a supplier or a manufacturer is an estimate only and should be construed accordingly.
(c) Unless agreed to the contrary in writing, the Seller reserves the right to supply an alternative brand or substitute product that has characteristics that are materially consistent with the goods offered when necessary.


(a) Upon acceptance of an order by the Seller the Seller will seek confirmation of the period of shipment or delivery. If any variation has occurred in the quoted period, the Seller will notify the Buyer. Unless the Buyer objects in writing within 7 days of that notification to the Buyer, the period of shipment or delivery notified to the Buyer will be the contractual period for shipment or delivery.
(b) A delivery charge will apply to all deliveries with the exception of back order deliveries which are part of an original order that has been partly fulfilled.


Where Seller is acting as agent for a manufacturer or supplier, to the extent permitted by statute, Seller shall not be liable for any alteration or variation in the goods made by this manufacturer or the supplier.


Where goods are imported into Indonesia, any adverse variation in the price arising from fluctuation in exchange rates between the date of the Buyer's order and the date of payment by the Seller will be to the Buyer's account.


Any charge, duty, impost, sales tax or other expenditure which is not applicable at the date of Quotation or Sales Invoice but which is subsequently levied upon the Seller in relation to a Quotation or Sales Invoice as a result of the introduction of any legislation, regulation or governmental policy, shall be to the Buyer's account.


Unless otherwise agreed in writing, if the Seller prepays freight, insurance, custom and import duties (if any), landing and delivery charges and all other charges in connection with shipment and delivery of the goods, then any such charges shall be to the Buyer's account. Each Seller reserves the right to nominate the means of delivery.


If the performance or observance of any obligations of the Seller is prevented, restricted or affected by reason of a force majeure event including strike, lock out, industrial dispute, raw material shortage, breakdown of plant, transport or equipment or any other cause beyond the reasonable control of the Seller, the Seller may, in its absolute discretion give prompt notice of that cause to the Buyer. On delivery of that notice the Seller is excused from such performance or observance to the extent of the relevant prevention, restriction or effect.


If these terms and conditions are not strictly observed by the Buyer, the Seller may in its absolute discretion, refuse to supply to the Buyer and the Seller shall not be liable to the Buyer for any loss or damage the Buyer may sustain as a result of such refusal. The costs of collection of any moneys are due and payable by the Buyer, including the fees of any mercantile agent or lawyer engaged by the Seller.


Unless otherwise agreed in writing, the Buyer shall have no right to cancel an order which has been accepted by the Seller. If a right of cancellation is expressly reserved to the Buyer, such right of cancellation must be exercised by notice in writing from the Buyer to the Seller with which the order has been placed not later than 7 days prior to the estimated date of shipment by the manufacturer or the Seller as the case may be. Unless otherwise agreed between the Buyer and Seller, upon cancellation prior to shipment any deposit paid by the Buyer shall be forfeited to the manufacturer or Seller (as the case may be). Despite the cancellation of any order for any reason, the Buyer must still purchase from the Seller any goods ordered by the Buyer which constitute Exclusive Goods (whether in store, in transit or being manufactured) which were procured or ordered by the Seller before such cancellation, unless otherwise agreed in writing by the Seller.


(a) The Seller makes no express warranties under this Agreement. To the extent that the goods supplied are covered by the manufacturer's warranty, the Seller will pass on to the Buyer the benefit of the manufacturer's warranty.
(b) Upon discovery of any defect in the goods supplied by the Seller the Buyer shall immediately notify the Seller in writing. The Buyer shall not carry out any remedial work to allegedly defective goods without first obtaining the written consent of the Seller to do so.
(c) Nothing in this contract purports to modify or exclude the conditions, warranties and undertakings, and other legal rights, under laws which are not permitted to be excluded or modified. Except as expressly set out in this Agreement, or in any non-excludable legislative provision, the Seller makes no warranties or other representations. The Seller's liability in respect of these warranties is limited to the fullest extent permitted by law.
(d) To the extent permitted by statute, the liability, if any, of the Seller arising from the breach of any implied conditions or warranties in relation to the supply of goods other than goods of a kind ordinarily acquired for personal, domestic or household use or consumption, shall at the Seller's option be limited to:
(i) the replacement of the goods or resupply of the goods by the Seller, or the cost of replacement or resupply of the goods; or
(ii) the repair of the goods, or the cost of repair of the goods.

(e) To the extent permitted by law the Seller shall not in any circumstances be liable to the Buyer under or in connection with this Agreement, or in negligence or any other tort or otherwise howsoever, as a result of any act or omission in the course of or in connection with the performance of this Agreement, for or in respect of any Excluded Loss.
(f) The Seller makes no warranties in relation to the suitability for any purpose of goods or materials supplied by a Seller.
(g) To the extent permitted by statute, all warranties (whether express or implied, and whether given by the Seller, the manufacturer or a third party) and any obligation of the Seller to repair or replace any goods are void in respect of any goods which the Buyer tampers with or alters.


A Seller may, at any time and from time to time, alter these terms and conditions. Any variation to these standard terms and conditions will not apply to any contract for a specified term that incorporates a version of these standard terms and conditions released prior to the variation.


To the fullest extent permitted by law, the United Nations Convention on Contracts for the International Sale of Goods (Vienna 1980) known as the Vienna Sales Convention does not apply to the contract comprised by these terms and conditions nor do any of the terms and conditions express or implied by the Vienna Sales Convention form part of the contract.


These terms and conditions and any Agreement including them shall be governed by and construed in accordance with the laws of the Republic of Indonesia. All disputes in relation to the Agreement and the subject matter of the Agreement shall be dealt with in accordance with clause 26 below.


The Parties shall, if required by any Party or by any enabling regulations under Law No.24 of 2009, translate this Agreement into Bahasa Indonesia and ratify the Bahasa Indonesia translation. If this Agreement is translated into Bahasa Indonesia, in the event of any inconsistency between the Bahasa Indonesia and English language versions, to the maximum extent permitted by law, the English language version shall prevail to the extent of such inconsistency.


(a) If any dispute arises between the Parties or any of them under or in connection with this Agreement ("Dispute"), a Party may, by notice in writing to each other Party to the dispute (the "Referral Notice"), refer the dispute to a panel constituted by a representative of each party who shall meet to discuss the dispute and endeavour to resolve the dispute, within 10 Business Days of their first meeting.
(b) A Party shall not commence any arbitral proceedings in respect of any dispute which is referrable to a Panel under clause 26(a) unless:
i. the dispute has first been referred to a Panel; and
ii. the Panel does not:
    1. meet; or
    2. resolve the dispute under clause 26(a), before the expiry of the relevant Resolution Period.

(c) Nothing in clause 26(b) prevents a Party from commencing proceedings in any court where the proceedings are required to obtain urgent interlocutory relief.
(d) If, within 28 days (or any other period agreed to in writing between the Parties) after the satisfaction of the conditions in clause 26(b) the Dispute is not settled under clause 26(c) either Party may by written notice to the other refer the Dispute to arbitration in accordance with the remainder of this clause 26.
(e) If this clause 26 applies, then the Dispute will be referred to and finally resolved by arbitration in Indonesia in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force (Rules), which rules are deemed to be incorporated by reference in this clause.
(f) The Tribunal shall consist of one (1) arbitrator to be appointed by the Chairman of the Singapore International Arbitration Centre, or their delegate.
(g) Subject to clause 26(a), arbitration will be the exclusive method for resolution of the dispute. The arbitral award will be final and binding upon the Parties and can be used as a basis for enforcement thereof in any competent court having jurisdiction over any Party and/or any of the assets of any Party.
(h) The language of the arbitration shall be English.
(i) The costs of the arbitration conducted under this clause (as that term is defined in the Rules) are to be borne equally by the parties unless the Tribunal determines otherwise.
(j) Prior to the resolution of a dispute, the Parties shall continue to perform their obligations under this Agreement insofar as those obligations are not the subject matter of the dispute.

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